Frequently Asked Questions

Orders & Shipping

How long does shipping take?
We ship all US orders within 1–3 business days. Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you offer free shipping?
Yes! We offer free standard shipping on all US orders over a certain threshold. Check our current promotions for details.

Do you ship internationally?
Yes, we ship to select international destinations. Shipping times and rates vary by location and will be calculated at checkout.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unused, unopened items in their original condition. Please reach out to us before sending anything back.

What if my order arrives damaged?
We're so sorry! Please contact us within 7 days of delivery with a photo of the damage and we'll make it right.

Products

Are your calligraphy supplies suitable for beginners?
Absolutely! We carry supplies for all skill levels, from beginner starter kits to professional-grade tools. If you're not sure where to start, feel free to reach out — we love helping new calligraphers!

Do you carry gifts for children?
Yes! We have a sweet selection of children's items perfect for little ones who love to write, draw, and create.

Do you offer gift wrapping?
We love that you're thinking of gifting! Reach out to us and we'll do our best to make your order extra special.